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Monday, November 18, 2019

Fourth Annual Apartment Renter Survey Results

by Amy Erixon, Toronto


On September 5, for the fourth consecutive year I gave the Tenant Trends keynote at the Canadian Apartment Investment Conference.   If you would prefer to watch me give the presentation, here is a link: https://www.youtube.com/watch?v=DsrNlca4cr0&feature=youtu.be

Participation in the annual survey continues to climb with improved coverage across the country, and more than 20,000 responses this year.   The report contains numerous insightful findings ranging from large increases in tenant adoption of technology, significant increases in tenant engagement in building programs, and sharply rising evidence of the affordability squeeze.   The gap between what renters want to pay and what they must pay for a unit has been steadily increasing year over year. But this year, the reported percentage of income allocated to housing in all but three Provinces, now exceeds levels considered sustainable, despite incomes climbing for nearly half of all renters during that period.   The housing affordability squeeze cuts across all demographics; is especially acute in Ontario; and renters under age 30 are disproportionately hard hit.   


A second trend, evidencing increasing financial pressures was tenant attitudes and commentary concerning utilities.  In 2016, 80% of renters indicated a preference for utilities to be included in rent.  This year 80% indicated they would prefer to be individually metered to exercise more control over their energy consumption.   Furthermore some 45% expressed an interest in control over systems in their own unit via a mobile app, or smart home system such as Alexa or Google Home.  This is good news for landlords, where sustainability management practices have been thwarted by resistance to individual metering.   Another key affordability finding:  tenant would pay more rent to have free guest parking. 


Year over year we saw a major increase in tenant engagement in building-wide programming with eight categories scoring over 70% for regular or occasional participation by residents.   In descending order of take-up: Social events came in first at 92% participation, followed by cooking classes, volunteer activities, yoga classes, health and wellness speakers, board game & card clubs, and art classes all scoring over 75%, rounding out the list was book clubs at 70%.  Not surprisingly, renters gave their managers overall high marks.  

The most surprising new finding was that more than half of all residents who do not have in-suite laundries want one; and would be willing to pay more to obtain one.     Comments on the survey by on-site leasing personnel indicate that this is generally the first inquiry when a vacancy is posted, prior to asking rent, number of bedrooms or baths, and whether there is a balcony, a preferred amenity by 92% of all renters.  Managers reported that this trend is a reflection of the increasing diversity of the renter population in Canada, with a growing number of religious and ethnic groups showing sensitivity around this lifestyle issue.  

Interestingly, when asked about co-living, 81% of respondents indicated they would never consider it.  
Lack of affordable housing is a hot political topic at present as all parties recognize that this issue is compounding social pressures related to income inequality.   The Toronto Foundation’s annual Vital Signs Report was recently released.  It’s most significant finding was while showing that poverty has decreased dramatically over the past two decades across Canada, income inequality has spiked; most dramatically in the wealth disparity between homeowners versus renters.   The report points to housing prices rising four times faster than income while rents are rising twice as fast over the past decade.  Similar to the US, temporary jobs grew five times faster than permanent ones and part time work grew at twice the rate of full time.   Families facing income insecurity, regardless of their income level, are less likely to become homeowners, which leads to an increasing sense of falling behind. 

 The survey indicated only 17% of all renters have no interest in becoming owners (the “renters by choice, or lifestyle” preference), whereas 40% indicated they no longer believe they will ever be able to afford a condo or home.  The balance reported they are either saving for a downpayment, would not qualify for a mortgage, and/or are in a family transition situation.  

The homeownership ratio in Canada is 67.8%, having fallen by about 2.5% over the past ten years.  This places Canada 37th in the world; with home ownership levels 3% higher than the US, and 12% lower than Mexico, according to Wikipedia.  Interestingly, home ownership levels are highest in Communist or formerly Socialist nations in eastern Europe and Asia, where rental markets have been slow to develop, and the Nordic countries of Western Europe.   In capitalist economies, homeownership has been a distinctive wealth differentiator, and as home value increases have dramatically outpaced incomes.   In some locations, renting has become the economically rational choice, as well as the only real option.  But as rents outpace family incomes, more innovative solutions will be required, given the ones in place today (stabilized rents in the existing stock and limited incentives to increase supply) are insufficient to close the yawning gap.  

To obtain a copy of the survey data or a summary report, or sign up to participate in next year's survey contact Sarah.Segal@informa.com.  




Thursday, November 14, 2019

Do our cities support a healthy work life balance?

By Daryl Perry (London, U.K.)

Despite the continuous political headwinds, the demand for office space in central London continues to display strength. Take-up for Q3 2019 totalled 3.3 million sq ft, 29% higher than the ten-year quarterly average, with BT and Diageo, as well as WeWork, making large commitments to the city. The strength of the property market continues to be underpinned by London’s importance as a global centre of industry. While Brexit may have affected the short-term perception of the UK, London exhibits extraordinary resilience in its ability to attract and accommodate global occupiers.

For seven years running, London has been named the most powerful city in the world, sitting at the top of the Global Power City Index (GPCI) run by the Mori Memorial Foundation’s Institute for Urban Strategies, ahead of New York, Tokyo, Paris and Singapore.

Yet, while London, as well as other UK cities including Edinburgh, Manchester and Birmingham, is regularly featured in rankings of the top places to do business, the UK’s cities rarely score highly when it comes to their liveability rating. Is there a disconnect between where we can do business and where we can live well?

Consulting firm Mercer’s Quality of Life Survey, possibly the most comprehensive of its kind, placed London 41st for quality of life, with Edinburgh coming in 45th. Glasgow and Birmingham came in at 48th and 49th, respectively, on par with Kobe and Chicago. While London is often and unsurprisingly cited as one of the best cities for culture and leisure, it is burdened by its infrastructure, poverty, pollution and crime rates. It follows that its citizens also report experiencing higher levels of stress, the longest commutes in Europe and poor affordability.

If the success of an individual city is based on its ability to attract talent, what happens when talent either can no longer afford to live there or decides it wants to locate elsewhere? Furthermore, in a time when technology blurs the boundaries between our work and home life and reduces the need for workers to be in any one place, locational decisions for the 21st century workforce will be increasingly biased towards places that stimulate our mental and physical wellbeing.

Making a place desirable is of increasing importance for London – and every city – to future-proof itself. We need our cities to remain global in terms of our approach to business and in our economic outlook. However, the most liveable and pleasant cities also have the ability to feel local through their use of infrastructure, quality of amenities, and mix of businesses and property use types. This is no easy feat for a city of London’s size, but it is achievable through increased affordability, connectivity and creating a sense of place from the built environment – much of which is set out in the Draft London Plan due for adoption in early 2020.

The key to change will be within the plans for Outer London, where considered development can be used to transform the current centralised model. By creating diverse, mixed-use nodes in the Outer London boroughs that provide housing, appropriate workspaces, retail space and other amenities, we can partially negate the magnetic pull of the Central Activities Zone.

The resulting opportunities for growing proximate employment, leisure and living opportunities allow people to gain access to the amenities they need through micro-manufacturing, final mile delivery hubs and locally-specific services. It also encourages local place making, by creating affordable developments and spaces with high utility and appeal, as well as encouraging sustainable community growth.

The London plan outlines the increase in housing capacity that could be delivered in Outer London. However, there is also the need to deliver balance and the appropriate infrastructure required to allow people to work, live and play in the same areas. White City and Stratford, and in a different way, King’s Cross, are held up as case studies for others to follow, achieving a sense of place that allows communities to grow and develop organically.

Changing London’s development model to this more localised approach is pivotal to raising quality of life through encouraging a more equitable distribution of opportunities and amenities. Doing so will not only make places more liveable but will also bring reciprocal economic gains through increasing productivity, particularly in under-resourced areas.

Daryl Perry is an Associate and Head of Research and Client Engagement. He is based in our London, U.K. office.

Monday, November 11, 2019

Snapshot of the UK debt market for commercial property

By Alastair Carmichael (London, U.K.) 

Although appetite is more subdued and lenders are more conservative, due in part to Brexit uncertainty, resilience continues to define the UK economy, and lenders remain keen to lend to UK commercial real estate. 

The number of deals available in the market for lenders is lower than usual as some investors aren’t actively taking decisions to buy or sell commercial property whilst the uncertainty of Brexit remains. As a consequence, lenders are competing for fewer deals, which is driving activity in the market. Lending is especially competitive for long-term leases and portfolios, where international, pension fund and insurer-backed lenders add to the mainstream lending pool. Income is still key for real estate investors and lenders are happy to lend against such property with good covenants. 

Margins are competitive for good sponsors and properties, albeit retail lending, London-based residential and speculative commercial development remains challenging to finance. Lenders are increasingly reducing their exposure to retail by not extending new loans to the sector or asking for more equity when refinancing existing loans. While just over a quarter of UK commercial property debt was secured against retail assets in 2007, that figure was closer to 15% in mid-2019. Nevertheless, a preference for the prime assets of this category remains. 

Loan-to-value (LTV) across most asset classes remains relatively conservative, with little real estate showing signs of over leverage in the way that it did during the Credit Crisis. This results from more prudent credit committees and stricter lending criteria post-crisis. That said, with limited transactional activity, the market value of many properties is difficult to determine, so the ‘true’ LTV may be masked. 

The lending markets are diverse with mainstream lenders complemented by challenger banks, debt funds, private equity, family offices and the public sector. The diversity of lenders has increased significantly since the Credit Crisis, filling the gap left by mainstream high-street lenders as well as other investors looking for better risk adjusted returns than the direct property investments available in the market. Each lender has a varying appetite depending on their historical presence, losses in the crisis and current credit policy, including their preference for lending to certain geographies or sectors. Non-bank lenders, most significantly insurance companies, played a large role in increasing loan origination in the past year, lending more to UK property than German banks, which are typically the second-largest lender. UK banks still lent the most, but tighter regulation now moderates bank appetite for property lending. 

International investors have seen a 15% discount investing in the UK from normalised exchange rates. This is leading to an increased appetite from international lenders, especially given the fundamentals of the UK remain the same despite Brexit. While most activity stills centres on the capital, some international lenders are looking to diversify their UK portfolio outside of London, seeking potential value growth in the regions, where loan margins are higher. 

Valuations are diverse with political and environmental uncertainty pushing valuers to consider the downside position. That downside potential is difficult to quantify, so valuers are often coming out with very different valuations for the same property; this is also as a result of the transactional property markets providing few comparable transactions.

Overall, despite a slightly more cautious approach, the fundamentals of lending in the UK, backed by favourable legislation, property ownership rights, and solid insolvency regime remain unchanged, providing a positive outlook for the year ahead.

(Alastair Carmichael is a Principal of Avison Young and Head of the Real Estate Finance team. He is based in the firm’s London City office.)

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